By using VELVET, you agree to these terms. Please read them carefully.
1. Use of Service
You must follow any policies made available to you within the Service. Do not misuse our Service, for example, do not interfere with our Service or try to access it using a method other than the interface and the instructions that we provide.
2. Your Account
You may need a VELVET Account in order to use some of our Services. You are responsible for the activity that happens on or through your Account. Keep your password confidential.
3. Privacy and Copyright Protection
VELVET’s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that VELVET can use such data in accordance with our privacy policies.
4. Your Content in our Services
Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
5. About Software in our Services
When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available.
6. Modifying and Terminating our Services
We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.
7. Financial Services Provision
The financial and payment services made available through this platform, including opening and maintaining payment accounts, transaction processing, boleto issuance, transfers, payments, and other movements of funds, are provided by ASAAS GESTÃO FINANCEIRA INSTITUIÇÃO DE PAGAMENTOS S.A., a payment institution authorized to operate by the Central Bank of Brazil.
VELVET APP LTDA acts exclusively as a technological integrator and distributor of the product experience, and is neither a financial or payment institution nor performs financial intermediation on its own behalf.
The client acknowledges that the financial/payment relationship and regulatory responsibility for the services described above belong to ASAAS GESTÃO FINANCEIRA S.A., under applicable regulations.
For support related to financial payment operations processed by Asaas, clients may contact Asaas support channels directly: 0800 009 0037 (business accounts / messages only) or contato@asaas.com.br.
8. Contact
If you have any questions about these Terms of Service, please contact us at suporte@velvetapp.com.br.